Data protection statement
The protection of individual privacy on the Internet is crucially important for the future of online business transactions and development into a true online economy. This data protection statement is designed to demonstrate SCHNEEBERGER's firm commitment to secure and reliable online trading and protection of the privacy and personal rights of individuals. We process personal data in all countries in accordance with applicable statutory European Union regulations. In particular, we take into consideration the General Data Protection Regulation (GDPR) of the European Union (EU), which will be implemented on 05/25/2018.
1. General information
The following information gives a simple overview of what happens to your personal data when you visit our website.
We want you to know when we collect what data and how we use it. We have taken technical and organizational measures to ensure that our own data protection rules and those of potential third party service providers are respected.
What are personal data?
All personal information about you, such as your name, address, telephone number, email address, account number, etc., and all information that can be traced back to you are referred to as personal data. This also includes the IP address that is automatically transmitted when you visit a website. This is technically mandatory.
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. If you want to assert your rights (see below), please contact us as the controller for the data processing on this website. You can find our contact details in the site notice.
How do we collect your data?
One way that we collect your data is by you providing it to us. This may involve data that you enter in a contact form, for example.
Other data is collected automatically by our IT systems when you visit our website. This mostly involves technical data (e.g. Internet browser, operating system or time at which the web page was accessed). The collection of this data happens automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure flawless provision of the website. Other data may be used to analyze your user behavior. We usually use data that you enter to process your inquiry.
Data protection officer
In Germany, we are subject to the obligation to assign a data protection officer, whom you can contact about basic data protection issues. You can reach our external data protection officer at:
Please be sure to include our company name in the subject line so that the external DPO can more easily categorize your email!
The competent authority for you to exercise your right of complaint is in Germany, usually the state data protection commissioner of the state in which our company has its headquarters, and this is the State Data Protection Commissioner of Baden-Württemberg (Landesbeauftragter für Datenschutz und Informationsfreiheit Baden-Württemberg). A list of the state data protection commissioners in Germany and their contact details can be found via the following link:
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke existing consent at any time. An informal message sent by email to us is sufficient. The legality of the data processing carried out up until revocation remains unaffected by the revocation.
Links to other websitesOur offer contains links to external websites of third parties and we have no influence on their content. Therefore, we cannot assume any liability for this external content. The respective provider or operator of the websites is always responsible for the contents of the linked websites. The linked websites were checked for possible legal violations at the time of linking. No illegal content was found at the time of linking. However, continuous content checks of the linked websites is not reasonable without concrete evidence of an infringement. When we become aware of violations, we will remove these links immediately. Please note the privacy policies of third parties to whose websites the links lead.
Analytics tools and tools from third party suppliers
By using our website, you consent to the use of the web analytics programs listed and other tools that, in addition to the "legitimate interest" pursuant to Article 6 (1) (f) GDPR, form the legal basis for processing. Through activation of a revocation link or by changing your browser settings configuration, you can confirm your revocation for the future.
We do not use the data to identify the website visitor, but in principle for statistical purposes in order to optimize our online offer. Among other things, it is important to us to know how anonymous visitors move around our website. The IP address is always shortened so that identification of the person concerned is no longer possible.
Transfer of the data takes place only if we assign a service provider for the procurement or evaluation of information within the scope of commissioned data processing pursuant to Article 28 GDPR.
Due to the anonymization of the IP addresses, no "personal data" will be available from this point on.
Objection to advertising emails
This means objecting to the use of contact data published as part of the site notice obligation to send unsolicited advertising and information materials. The operators of the websites expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example through spam emails.
2. Collection and processing of personal data
Access to websiteWhen you visit our website, your IP address and other information are transmitted automatically. We automatically log every visit to our website, as well as every possible retrieval of a file stored on the website.
The following are logged: Name of retrieved file, date and time of retrieval, amount of data transmitted, message about successful retrieval and web browser. The IP address of the computer from which the inquiry was sent is not saved. Therefore, personal user profiles cannot be created.
The storage serves internal system-related purposes, essentially to ensure the availability of our website. The basis for this processing is also Article 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or precontractual measures.
The website access information logged is always deleted after a maximum of 10 weeks.
We will explain in more detail below regarding our desire to use the transmitted IP address for further purposes.
Server log files
The provider of the website pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
The data is stored for one month and then automatically deleted.
This data will not be merged with data from other sources.
The basis for this data processing is Article 6 (1) (f) GDPR, which allows the processing of data to fulfill a contract or precontractual measures. In addition, national regulations for telecommunications service providers may require logging, which we then implement accordingly.
Information obligations according to Article 13 GDPRUnder the General Data Protection Regulation, whenever we collect personal data directly from the person concerned, we are required to inform that person about this data collection. As part of our website, we collect personal information from you and would therefore like to inform you accordingly. This collection takes place in the following examples of instances:
- We collect your IP address for the technical provision of the website
- We use a tracking tool that uses the IP address
- You enter your data in a contact form for the purposes of communication with us.
If you have provided us with personal data, we only use it to answer your inquiries and for technical administration. The exception to this is the anonymized IP address for statistical evaluation.
Your personal data will only be disclosed to third parties or otherwise transmitted if this is necessary for the purpose of contract execution (in particular transfer of order data to suppliers), if is required for billing purposes, if we are required by law, as part of a contract fulfillment by a subcontractor, or if you have previously provided your consent. You have the right to revoke your consent with effect for the future at any time.
We delete your stored personal data if you revoke your consent to the storage, if knowledge of the data is no longer necessary for the fulfillment of the purpose for which it was stored, i.e. the process is completed and there are no statutory deletion periods, or if storage of the data is prohibited due to other legal provisions. If the data cannot be deleted for technical reasons, we will anonymize it so that no personal connection can be made in the future.
All collection or processing carried out via this website is the responsibility of our company.
Additional detailed information can be found in the following points.
When you contact us via our website, we use the contact forms to collect various personal data from you. This automatically triggers an email to be generated – which is not cached – and sent to our internally responsible department, or generally to info@. schneeberger.com
We use this information exclusively for processing your inquiry. The process described above is required for this. Insofar as it is necessary for fulfillment, we involve additional departments to process your inquiry, taking into account the applicable legal regulations (for example as part of commissioned data processing). If your information has been sent to us for the purpose or in the context of a business relationship, we store your contact details in our internal systems. Your actual inquiry may also be stored in internal systems (e.g. ticket system, email system) to facilitate internal processing.
Since we assume a permanent business cooperation, we delete or anonymize this data only on request (see your right to deletion below) or if the purpose for the data storage is no longer applicable, provided no legal retention periods or deletion periods preclude this.
By submitting your personal data to us, you consent to the processing of your data in accordance with this data protection statement (consent pursuant to Article 6 (1) (a) GDPR). If your information is required to fulfill a business relationship ("contract"), this is the legal basis of the processing.
Registration on our website You can register on our website to use additional features on the site. We only use the data entered for the purpose of allowing you to use the respective offer or service for which you have registered. The required information requested during registration must be entered in full. Otherwise, we will reject the registration.
In case of important changes, such as the scope of the offer or for technical changes, we use the email address specified during registration to inform you of these.
The processing of the data entered during registration takes place based on your consent (Article 6 (1) (a) GDPR). You can revoke existing consent at any time. An informal message sent by email to us is sufficient. The legality of the data processing carried out up until revocation remains unaffected by the revocation.
The data collected during registration will be stored by us as long as you are registered on our website and will subsequently be deleted if no statutory retention periods preclude this.
NewsletterIf you are interested in receiving our company's newsletter in order to get information about our company, our products and services, we need some information from you (mandatory fields). After your registration, our system will send you an email with an activation link to confirm your registration, which will be valid for 3 days. This ensures that you are actually the owner of the specified email address and that you agree to receive the newsletter. You will not receive the newsletter until you confirm via the link. If you do not confirm the activation link, your data will be automatically deleted after 3 days.
You can revoke your consent to the storage of your email address and the data you provided in a database separated by customers, as well as to use of your data to send you the newsletter, at any time. In the newsletter, you will find information about how to do this, as well as a link.
Your consent to registration/unsubscribing is ensured through the double opt-in process. A confirmation email will be sent to the recipient. The newsletter will only be sent after confirmation by clicking on the activation link in the email.
Your email address will only be used to process receipt of the newsletter. We may use service providers for the fulfillment of the service, within the framework of legal requirements (for example as a data processor). In the event of cancellation of the newsletter (revocation of consent for the future), your data will be deleted or anonymized within 3 days.
The processing of the data entered in the newsletter registration form takes place exclusively based on your consent (Article 6 (1) (a) GDPR).
Cookies are used primarily in the area of online marketing so that personalized advertising can be displayed. Under the concept of targeting, activities are summarized which then enable the target group-focused display of advertising on websites. More in-depth use of this advertising strategy is so-called retargeting, in which a provider/advertiser marks the customer during his/her visit to the company's website by means of a tracking cookie and then tracks the customer as he/she surfs the Internet, regularly displaying its own advertising as a banner on other websites to specifically remind the customer about its products.
Comment area on this website
In addition to your comments in the comment area of this website, it will also contain information about when the comments were created, your email address and, if you do not post anonymously, the username you selected.
Our comment area stores the IP addresses of users who enter comments. Since we do not check comments on our site before they are published, we need this information in order to be able to act against the author in case of infringements, such as offensive comments or propaganda.
The comments and related data (e.g. IP address) are stored and remain on our website until the content that was commented upon has been completely deleted, or until the comments must be deleted for legal reasons (e.g. offensive comments).
The comments are stored on the basis of your consent (Article 6 (1) (a) GDPR). You can revoke existing consent at any time. An informal message sent by email to us is sufficient. The legality of the data processing carried out up until revocation remains unaffected by the revocation.
Data processing (customer and contract data)
We collect, process and use personal data only insofar as is necessary for the establishment, content or modification of the legal relationship (current data). The basis for this processing is Article 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or precontractual measures. We collect, process and use personal data on the use of our website (usage data) only insofar as this is necessary in order to enable or charge the user for the use of the service.
The customer data collected is deleted after completion of the order or upon termination of the business relationship. Legal retention periods remain unaffected.
Data transmission at the conclusion of the contract for online shops, retailers and shipment of products
We only transfer personal data to third parties if this is necessary under the contract, for example to the companies entrusted with the delivery of the products or to the bank responsible for processing the payment. Further transmission of the data does not take place at all, or only if you have expressly consented to the transmission. Transfer of your data to third parties without explicit consent, such as for advertising purposes, does not occur.
The basis for this data processing is Article 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or precontractual measures.
Data transfer at the conclusion of the contract for services and digital content
We only transfer personal data to third parties if this is necessary under the contract, for example to the bank responsible for processing the payment.
Further transmission of the data does not take place at all, or only if you have expressly consented to the transmission. Transfer of your data to third parties without explicit consent, such as for advertising purposes, does not occur.
The basis for this data processing is Article 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or precontractual measures.
3. Your rights – rights of the data subject under the GDPRArticles 12 - 23 GDPR regulate the rights of the data subject, i.e. your rights regarding the handling of your personal data. In regard to us, the most important of these are:
- Right to information at the latest at the time of the collection, pursuant to Article 13 GDPR, which we comply with through this data protection statement.
- Right to information according to Article 15 GDPR
- Right to deletion according to Article 17 GDPR
- Right to limitation of the processing according to Article 18 GDPR
- Right to objection according to Article 21 GDPR
- Where applicable: Right to data transferability according to Article 20 GDPR
We will assist you in asserting your rights in accordance with the GDPR and other legislation.
If you have questions about the exercise of your rights, please contact the office indicated in the site notice. Please understand that in the interest of the rights of other persons, we can only provide personal information if you can prove your identity. Therefore, we prefer that you do this as follows:
If you send your inquiry in writing, we would be happy to fulfill it. We will send you a registered letter with the relevant documents. Because of possible additional questions, we ask that you also please provide us with your contact details (email address and/or phone number).
You also have the right of complaint to the competent supervisory authority (see the introductory information).
4. Social media
If you are a Google Plus member and you do not want Google to collect information about you from our website and link it to your member data stored on Google, you must log out of Google Plus before visiting our website. You can prevent the transmission of your IP address by not accessing our websites, but if you continue to use them, you consent to this procedure.
5. Analytics tools and advertising
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", which are text files that are stored on your computer and that allow analysis of your use of the website. The information generated by the cookie about the use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing the (anonymized) user behavior in order to optimize both its website and its advertising.
The EU data protection requirements include IP anonymization by shortening the IP address, which we have carried out in compliance with this requirement. This is carried out technically within Member States of the European Union or in other states which are parties to the Agreement on the European Economic Area before further transmission takes place. For this purpose, a data processing agreement has been concluded with Google as a service provider in the EU Member State.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and Internet usage to the website operator. The IP address provided by Google Analytics through your browser will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, please note that if you do this, you may not be able to use all the features of this website to their full extent. In addition, you can prevent the collection of the data generated by the cookie, which is related to your use of the website (including your IP address), as well as the processing of this data by Google, by downloading and installing the browser plug-in available under the following link (https://tools.google.com/dlpage/gaoptout?hl=en).
You can prevent collection by Google Analytics by clicking on the following link. An opt-out cookie will be set, which prevents the future collection of your data when visiting this website:
You can prevent collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which prevents collection of your data when you visit this website in the future: Deactivate Google Analytics .
We have entered into a contract for (data) processing with Google and we fully implement the strict regulations of data protection authorities when using Google Analytics.
Demographic features in Google Analytics
This website uses the demographics feature in Google Analytics. As a result, reports can be produced that contain statements on the age, gender and interests of the website visitors. This data comes from interest-based advertising from Google and third-party visitor data. This data cannot be assigned to a specific person. You can deactivate this feature at any time through the ad settings in your Google Account, or generally prohibit the collection of your data by Google Analytics as outlined in the section "Opposition to data collection".
Matomo (formerly Piwik)
This website uses the Matomo open source web analytics service. Matomo uses so-called "cookies". These are text files that are stored on your computer and that allow analysis of your use of the website. The information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before storage. Matomo cookies remain on your device until you delete them.
Matomo cookies are stored on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing the anonymized user behavior in order to optimize both its website and its advertising.
The information generated by the cookie about the use of this website is not transmitted to third parties. You can prevent the storage of cookies by setting your browser software accordingly; however, please note that if you do this, you may not be able to use all the features of this website to their full extent.
If you do not consent to the storage and use of your data, you can deactivate the storage and use here. In this case, an opt-out cookie will be saved in your browser that prevents Matomo from saving usage data. If you delete your cookies, this means that the Matomo opt-out cookie will also be deleted. You will need to reactivate the opt-out when you visit our website again.
Google Analytics Remarketing
Our websites use the features of Google Analytics Remarketing combined with the cross-device features of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
This feature allows the advertising target groups created by Google Analytics Remarketing to be linked to the cross-device features of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages that have been customized based on your previous usage and browsing behavior on one device (e.g. your cell phone) may also be displayed on another of your devices (e.g. your tablet or PC).
If you have given your consent, Google will connect your web and app browsing history with your Google Account for this purpose. This will allow the same personalized advertising messages to appear on any device you log into with your Google Account.
To support this feature, Google Analytics collects Google-authenticated IDs of users who are temporarily linked to our Google Analytics data to define and create target groups for cross-device advertising.
You can permanently opt out of cross-device remarketing/targeting by deactivating personalized advertising in your Google Account; to do this, click on this link: https://www.google.com/settings/ads/onweb/.
The aggregation of the collected data in your Google Account is based solely on your consent, which you can submit or revoke with Google (Article 6 (1) (a) GDPR). For data collection operations that are not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Article 6 (1) (f) GDPR. The legitimate interest is based on the fact that the website operator has an interest in the anonymized analysis of website visitors for advertising purposes.
Google AdWords and Google Conversion Tracking
This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that are placed on the user's computer by the Internet browser. These cookies lose their validity after 30 days and are not used for the personal identification of users. If the user visits certain pages of this website and the cookie has not expired yet, we and Google can recognize that the user clicked on the ad and was redirected to this page.
Each Google AdWords customer receives a different cookie. The cookies cannot be tracked through the websites of AdWords customers. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers are given information about the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive any information that personally identifies users. If you do not want to participate in tracking, you can opt out of this by easily disabling the Google Conversion Tracking cookie in your Internet browser under user settings. You will then not be included in the conversion tracking statistics.
Conversion cookies are stored on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing the user behavior in order to optimize both its website and its advertising
You can set your browser so that you are informed about the setting of cookies and can allow cookies only in individual cases, accept cookies for certain cases, or generally exclude and enable the automatic deletion of cookies when you close the browser. Deactivating cookies may limit the functionality of this website.
We use Google reCAPTCHA (hereinafter "reCAPTCHA") on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
With reCAPTCHA, we can check if data entry on our websites (for example in a contact form) is done by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various types of information (for example, the IP address, the website visitor's visit time on the website, or user mouse movements). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses are carried out entirely in the background. Website visitors are not informed that an analysis is taking place.
Data processing is carried out on the basis of Article 6 (1) (f) GDPR. The website operator has a legitimate interest in protecting its websites from abusive automated spying and spam.
6. Plug-ins and tools
Our website uses plug-ins from the Google-powered YouTube website. The site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
When you visit one of our YouTube plug-in-enabled sites, you are connected to the YouTube servers. This tells the YouTube server which of our pages you have visited.
If you are logged in to your YouTube account, YouTube will allow you to connect your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
We use YouTube to assist us in the attractive presentation of our online offers. This constitutes a legitimate interest in the sense of Article 6 (1) (f) GDPR.
Our website uses plug-ins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
When you visit one of our Vimeo plug-in-enabled sites, you are connected to the Vimeo servers. This tells the Vimeo server which of our pages you have visited. Vimeo also requires your IP address for this purpose. This also applies if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transmitted to the Vimeo server in the United States.
If you are logged in to your Vimeo account, you allow Vimeo to connect your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.
Google Web Fonts
This website uses so-called web fonts, provided by Google, for the consistent display of fonts. When you visit a page, your browser loads the required web fonts into your browser cache to display text and fonts correctly.
To do this, the browser you use must connect to Google's servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest in the sense of Article 6 (1) (f) GDPR.
If your browser does not support web fonts, a default font will be used by your computer.
This site uses the Google Maps mapping service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Your IP address must be saved in order to use the features of Google Maps. This information is usually transmitted to and stored on a Google server in the USA. The provider of this website has no influence on this data transmission.
The use of Google Maps is in the interest of an attractive presentation of our online offers and in the ease of finding the places we have indicated on the website. This constitutes a legitimate interest in the sense of Article 6 (1) (f) GDPR.
7. Security information
We strive to store your personal data so that it cannot be accessed by third parties by using all technical and organizational methods available. In case of communication via an unencrypted email, we cannot guarantee complete data security, so we recommend encryption or sending us a letter by mail for confidential information.
SSL or TLS encryption
This website uses SSL or TLS encryption for security purposes and to protect the transmission of sensitive content, such as orders or inquiries you send to us in our capacity as a website operator. You can see if a connection is encrypted if the address line of the browser changes from http:// to https:// and by the padlock icon in the browser bar.
If SSL or TLS encryption is activated, the data you submit to us cannot be read by third parties.
General information pursuant to Articles 13 and 14 of the GDPR Confidential handling of your personal data is very important to us. The EU General Data Protection Regulation (GDPR) went into effect on May 25, 2018 and here at the SCHNEEBERGER Group, we would like to comply with these EU regulations to your benefit.
We provided our customer representatives with information on the EU General Data Protection Regulation (GDPR) on 05/25/2018. That letter has, however, caused misunderstandings, since it did not clearly indicate which personal data we might be seeking permission for. For this reason, we have decided to start this process over and would like to apologize for any confusion. So please ignore our letter from 05/25/2018. If you receive our newsletter, you will also receive a separate letter in which we will ask for your permission to continue using your data.
In the following letter and pursuant to Articles 13 and 14 GDPR, we would like to properly inform you of the type of data we have concerning you, how we handle your data, and what rights you have. This will not significantly affect our continued collaboration.
If you would like to assert your rights with us (see the following), please contact the corresponding company in writing (see "Controller").
Controller and representative
Data protection officer (external)
The external data protection officer for our company in Germany is: Thomas Schneider, Data Protection Auditor (TÜV cert.), DSB Baden GmbH, firstname.lastname@example.org
Declaration of data source
We obtain business contact data and any other information from our customer representatives through the following channels and store this information in our customer database:
- Your visits to domestic and international trade fairs, for which or at which you may have given us this Information
- Your contact request in a contact form on our Website
- Your download of CAD drawings of our products through the online portal "PARTcommunity"
- Your contact request on the "DirectIndustry" platform
- While establishing a customer relationship with us or within the context of an existing customer relationship
Purposes and legal basis of our "legitimate interest"
We use your personal data – especially contact data – for:
- Performing contracts, including the establishment of contracts with you or your company as an interested party/customer with us, pursuant to Article 6 (1) (b) GDPR
- On the basis of your consent pursuant to Article 6 (1) (a) GDPR, since you have provided this information to us voluntarily for the processing of your request (e.g. when making contact through a contact form; newsletter distribution).
- In individual cases on the basis of Article 6 (1) (f) GDPR ("balancing of interests") within the context of marketing measures used by us to inform our customer representatives of services and products.
We only process your business contact information and other information that you share with us for processing your request for these purposes.
The SCHNEEBERGER Group always tries to act efficiently in the interest of customers and of economy. The companies within the Group sometimes work together to provide services for customers. Customer contact data is therefore sometimes used and exchanged within the Group. If we share your contact information with companies outside of the Group, this only serves the purpose of fulfilling the service you have requested and is not done for the purpose of distributing your contact information for other purposes. If legal requirements exist for this, we will forward information to the responsible authorities.
The SCHNEEBERGER Group is a globally active company. It is therefore possible that your contact information or request may be viewed and processed by companies within the Group that are located outside of the EU. We hold the entire Group to very high data protection standards when handling your personal data and take direction from the provisions of the GDPR on handling personal data even outside of the EU. Contractual agreements for this have also been established between the affected companies of the Group. If we are unable to ensure that this standard will be met by a company of the Group located in a third country, your personal data will not be processed there.
We generally assume that we will have very long relationships with our customers and therefore save your data without an expiration date. We will only delete or anonymize your data upon request, as long as there aren't any legal regulations against it (e.g. required retention periods). Individual requests that have been successfully taken care of are removed during the customer relationship if the matter is considered to be closed and there is no reason to retain the Information.
Your rights as a data subject
Under the GDPR you have the following rights, which you can assert with us:
- Right of access to personal data pursuant to Article 15: You can ask us to disclose which data we have stored relating to you.
- Rectification pursuant to Article 16: If we have stored erroneous data about you, you have the right to demand that we correct the data.
- Erasure pursuant to Article 17: You can demand the erasure of your data provided there are no other legal or contractual regulations against this.
- Restriction of processing pursuant to Article 18: If one of the prerequisites specified in the GDPR is present, you can assert this right and we will then "restrict processing" of your data.
- Objection pursuant to Article 21: You have the right to object to processing if the prerequisites for this specified in Article 21 are present (e.g. we are contacting you for advertising purposes).
- Data portability pursuant to Article 20: You have the right to have us transfer your data if the corresponding prerequisites in Article 20 apply, which we do not consider to be applicable here since we only process your contact information, sometimes together with your requests.
Further rights can be found in the following Information.
Withdrawal of consent
Pursuant to Article 7 (3) GDPR, you can withdraw your consent from us – as far as this was given as a legal basis – at any time effective for the future.
Right to complain
If you are of the opinion that we have not complied with the applicable data protection regulations while processing your personal data, you have the right to complain to a supervisory authority. In Germany there is a corresponding authority in every federal state, and outside of Germany, but within the EU, there are also supervisory authorities in the EU member states.
Information and questions
If you have any questions about this data protection statement, for example regarding access to your personal data or updating your details, please write to the following address:
St. Urbanstrasse 12
4914 Roggwil, Switzerland
Tel. +41 (0)62 918 41 11
Fax +41 (0)62 918 41 00
VAT No. CHE-101.068.159
75339 Höfen/Enz, Germany
Tel. +49 7081 782 0
Fax +49 7081 782 124
Companies Register entry:
AG Stuttgart HRB 330329
DE 144 605 286